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Returns Policy

 

 

CHRISTMAS RETURNS POLICY

We hope that you find the perfect gift at A Great Read this Christmas. 

However, if you need to return the item(s) for any reason then you can return anything bought from us directly at agreatread.co.uk by using free Tracked Returns via your local Post Office if you are within the UK. 

Items purchased on or after November 1st 2020 can be returned up to and including January 30th 2021

-Unfortunately we can not offer exchanges. 
-Refunds will be to the payment method used for the purchase. 

 

FREE TRACKED RETURNS*

 
Returns Policy
 
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt. 

You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
 
Any items returned using the Tracked Returns service after 14 days of receipt will be processed with a £3.00 deduction to cover the cost of return. 
 
*Unfortunately we are unable to offer free returns on International orders
 
*1st Class delivery charges are non-refundable.

*Fair use applies. A Great Read reserves its right to refuse returns under exceptional circumstances. 
 
Please Note: If you have received an incorrect, faulty or damaged item, please inform customer service so that we can also resolve the issue.  

  

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