- Returns Policy
FREE TRACKED RETURNS
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt.
You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
*Unfortunately we are unable to offer free returns on International orders
**1st Class delivery charges are non-refundable.
Please Note: If you have received an incorrect, faulty or damaged item, please inform customer service so that we can also resolve the issue.