Delivery & Returns

Delivery (UK)

Any book - and any order - qualifies for free UK delivery. So there's no need to try and bulk up your order to reach a minimum delivery.

All orders are shipped via Royal Mail.

Please allow 2-6 working days for delivery of in-stock items, and 6-15 working days for non-stock items (as stated in each product's availability field).

 

1st Class delivery is available within the UK on items marked '2-6 working days for delivery'. Eligible orders will offer this delivery option at checkout. 

 

There is an additional £2.95 postage charge for this service. 

  

Please note: Due to weight restrictions we can only send orders 1st Class if the total weight of the order is under 2 Kilos. If you are unsure whether your order is eligible for 1st Class Delivery simply go to the Cart Page and click 'Estimate Shipping and Tax'.

 

Shipping to International destinations is £2.00 per item to eligible destinations. We currently ship to: the USA, Canada & the E.U. 

 

Orders are sent via Royal Mail Priority Airmail, and delivered by your domestic state postal service. 

 

Average delivery time is 5-10 working days from dispatch.

 

CHRISTMAS RETURNS 2018

You may return any item(s) for free using Royal Mail Tracked Returns  if it is in new/unread condition, and within 14 days of receipt if you are in the UK. 

Items can be returned up to Jan 31st if it is in new/unread condition beyond the 14 days free returns period, but these must be returned at the customer's cost. 

Any items returned using the Tracked Returns service after 14 days of receipt will be processed with a £3.00 deduction to cover the cost of return. 

 

 

 

You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt if you are in the UK. 

If you have received an incorrect, faulty or damaged item, please inform customer service so that we can also resolve the issue. 

You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.

 

Any items returned using the Tracked Returns service after 14 days of receipt will be processed with a £3.00 deduction to cover the cost of return. 

 

Email
websales@agreatread.co.uk

Post
A Great Read Ltd
Unit 3, Woodland Industrial Estate
Eden Vale Road
Westbury
Wiltshire
BA13 3QS

Phone
01373 823451

 

Or by Live Chat