We offer FREE UK delivery and returns on all orders*
CHRISTMAS RETURNS POLICY
We hope that you find the perfect gift at A Great Read this Christmas.
However, if you need to return the item(s) for any reason then you can return anything bought from us directly at agreatread.co.uk by using free Tracked Returns via your local Post Office if you are within the UK.
Items purchased on or after November 1st 2020 can be returned up to and including January 30th 2021
-Unfortunately we can not offer exchanges.
-Refunds will be to the payment method used for the purchase.
Delivery (UK)
Any book - and any order - qualifies for free UK delivery. So there's no need to try and bulk up your order to reach a minimum delivery.
All orders are shipped via Whistl for delivery with Royal Mail, Yodel or Hermes.
Please allow 2-6 working days for delivery of in-stock items, and 6-15 working days for non-stock items (as stated in each product's availability field).
Any book - and any order - qualifies for free UK delivery. So there's no need to try and bulk up your order to reach a minimum delivery.
All orders are shipped via Whistl for delivery with Royal Mail, Yodel or Hermes.
Please allow 2-6 working days for delivery of in-stock items, and 6-15 working days for non-stock items (as stated in each product's availability field).
You can enter your tracking number here for updates on your parcel: https://trackmyitem.whistl.co.uk/tracking
Delivery (International)
We currently ship to: the UK only
Orders are sent via Whistl, and delivered by your domestic state postal service. Orders over 2 kilograms are sent with tracking.
Average delivery time is 7-15 working days from dispatch.
Delivery charges are based on the weight of the items in your order. Single item delivery charge is displayed on the item page.
Packaging
We ship our books in cardboard packaging, which can be recycled in many recycling centres and is easier to open than plastic.Returns Policy
Please note: the following terms apply to orders placed DIRECTLY through agreatread.co.uk.
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt if you are in the UK.
If you have received an incorrect, faulty or damaged item, please inform customer services so that we can resolve the issue.
You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt if you are in the UK.
If you have received an incorrect, faulty or damaged item, please inform customer services so that we can resolve the issue.
You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
Any items returned using the Tracked Returns service after 15 working days of receipt will be processed with a £3.00 deduction to cover the cost of return.
Unfortunately we are unable to offer free returns on International orders.
*Fair use applies. A Great Read reserves its right to refuse returns under exceptional circumstances.
Email
websales@agreatread.co.uk
Post
A Great Read Ltd
Unit 3, Woodland Industrial Estate
Eden Vale Road
Westbury
Wiltshire
BA13 3QS
Phone
01373 823451
Post
A Great Read Ltd
Unit 3, Woodland Industrial Estate
Eden Vale Road
Westbury
Wiltshire
BA13 3QS
Phone
01373 823451
Or by Live Chat