Please be aware that in the UK there are currently small delays with couriers and so deliveries could be delayed by a couple of working days.
-Unfortunately we can not offer exchanges.
-Refunds will be to the payment method used for the purchase.
Any book - and any order - qualifies for free UK delivery. So there's no need to try and bulk up your order to reach a minimum delivery.
All orders are shipped via Whistl for delivery with Royal Mail, Yodel or Hermes.
Please allow 2-6 working days for delivery of in-stock items, and 6-15 working days for non-stock items (as stated in each product's availability field).
-You may return* any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 15 days of receipt if you are in the UK.
-If you have received an incorrect, faulty or damaged item, please inform customer services within 30 working days of receipt so that we can resolve the issue.
You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
A Great Read Ltd
Unit 1C, Woodland Industrial Estate
Eden Vale Road